Last updated: [May 5, 2025]
The purpose of this Privacy Policy is to inform users of the site https://www.lhorizonn.com (hereinafter "the Site") about how their personal data is collected, used, stored and protected.
Respecting your privacy is a priority for us. AIPODS is committed to processing your personal data responsibly, transparently, and securely, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and the General Data Protection Regulation (GDPR) where applicable.
1. Data controller
The data controller is:
Essi Sefako Midadje
Individual entrepreneur
NEQ: 2280753536
Headquarters: Gatineau, Quebec, Canada
Email: contact@lhorizonn.com
2. Data collected
The types of data we collect may include:
- Identification data: first name, last name, email address, postal address, telephone number (if provided)
- Payment data: banking information processed via secure platforms (we do not have access to complete data)
- Browsing data: IP address, device type, operating system, pages viewed, cookies
- Order history and purchasing preferences
This data is collected during:
- Creating an account
- Placing an order
- Subscription to the newsletter
- Navigation on the site
- Contact via the form or email
3. Purposes of processing
The personal data collected is used for:
- Process and deliver orders
- Provide efficient customer service
- Manage payments
- Send transactional or promotional emails (if consent is given)
- Improve the user experience and the site
- Comply with legal and tax obligations
4. Consent
By providing your personal information on our site, you consent to its collection and use in accordance with this Privacy Policy.
You can withdraw your consent at any time by contacting us at contact@lhorizonn.com .
5. Data storage and security
Your personal data is stored on secure servers hosted by our service provider Shopify Inc. , whose infrastructure complies with the strictest security standards.
Technical (SSL encryption, firewalls) and organizational measures are in place to protect your data against loss, unauthorized access, alteration or disclosure.
6. Sharing of data
We do not sell or rent your personal data to third parties.
We may share certain data with trusted partners (logistics, payment, customer service), only within the strict framework of providing our services.
These third parties are contractually bound to respect the confidentiality and security of your data.
7. Retention period
Your data is kept for as long as necessary to fulfill the purposes described in this policy, or in accordance with legal obligations.
Transaction data is kept for tax purposes for 7 years , unless there is a legitimate request for deletion.
8. Your rights
In accordance with applicable laws, you have the following rights:
- Right of access to your data
- Right of rectification
- Right to erasure (in certain cases)
- Right to object to processing
- Right to portability
- Right to withdraw your consent at any time
To exercise your rights, please write to us at: contact@lhorizonn.com
